The overall quality was okay. The resume I had received after having sent all my information to my writer was decent. I mean, it wasn’t as flashy as I had hoped but it looked okay. The style was average and it didn’t stand out as much as I would’ve liked but oh well. So far it hasn’t been able to help me land a job but it’s still too early to tell. When I read the reviews I guess I was over-enthused about what OptimalResume could do for me. That was my mistake.
I wasn’t too impressed with the service…especially the first impression. OptimalResume.com itself looks quite corporate-y and I felt a bit uneasy while I was signing up for their services (again I was in a hurry to find anyone to help). The customer service was polite enough, however, when I asked them where I could find Optimalresume.com reviews. The online reviews were easy to read and made sense. The writer I picked was polite but was a bit slow to respond to my requests. I needed my CV ready as soon as possible so that I could start job hunting. I don’t think my writer was aware of that…hence the score of ‘5’ on my review.
The prices could’ve been more affordable to be honest. I’ve just finished college and naturally don’t have much money or income. I felt that the prices didn’t empathize with what new grads were going through (or maybe it’s just me.) When I checked the many reviews about OptimalResume.com I read that prices were flexible. Yes they were but perhaps because I needed something as quickly as possible it meant paying premium prices. I’m surprised that no one talked about that on their OptimalResume.com reviews…
OptimalResume’s customer support team was good. They were quick to answer and their messages were friendly enough. Sadly they didn’t quite seem able to handle my pricing problem. I had told them if there was any way to make the products more affordable given that the only major thing I needed for my resume was that it would be done quickly. There was nothing they could do on that and I think they didn’t do their best…I’m giving them just a 6 on my review.
The delivery time was okay. It was within the deadline that I had could afford to assign (which was posted on the Optimalresume website so no surprises there). I wished that the writer could have responded to me quicker so that it could’ve been delivered faster. I’m very reluctant to give it more than a passing grade on my Optimalresume.com review, again because I really needed something done faster.
To be honest, the experience of hiring Optimalresume.com was okay. It felt like a typical company with no perks or flexibility to please the customer. The customer service was polite and tried to be helpful. The writer was a nice guy with a good background. What I had read about him was consistent…except that he took longer than I would’ve liked to correspond with me. Basically I was running out of time so I needed to pick a company quickly. I read a few reviews from various writing companies and ultimately chose this one. In retrospect I wish that I had given myself more time to go into each Optimalresume.com review more carefully. Still, I got my resume done and it was good enough for me to start applying for jobs with it.