The paper I got was not at all what I wanted. I needed a 500-word essay on Louis Pasteur and how he proved that bacteria existed. Instead what I got was an essay about Louis Pasteur. This is not what I needed. Contrary to all customwritings.com reviews, the writing was nothing impressive. In fact I probably could have written the paper myself and it would’ve been better. It was a major disappointment for me, so I’m here, writing this review.
They really upset me. The customwritings writer assigned to my little essay was extremely unprofessional. Don’t get me wrong, he finished the paper when he was supposed to (as all the reviews said they would) but he gave me the wrong paper! And then when I confronted him about it he was quick to blame me! He said that he had followed my instructions (which is not the case because I said that I needed a detailed explanation of Pasteur’s experiment and there’s barely a sentence of it mentioned in my essay.) I really didn’t like that he didn’t take responsibility for his error. I ended up having to re-write the essay myself and lose sleep! I wish that I had read more reviews about customwritings.com before I had committed my money.
Customwritings’ pricing system was really disappointing. In my case I only needed a 500-word paper, but I was forced to opt for a 550 word essay. What was I supposed to do with the remaining words and sentences? In my case it was for my Master’s so it was quite expensive given the shoddy product I was handed. Not one review mentioned the pricing so I guess that they are priced fairly but there was no way to customize it to what I needed. That’s why I’ll give this a 2 on my customwritings.com review.
The customwritings.com customer service team could’ve done a better job. First of all they took forever to get back to me. This was particularly unfortunate because I needed the paper done for the next day. You see, I had contacted customwritings.com originally because I had completely forgotten about this essay until I only had a day left. I had quickly read up on some customwritings.com reviews (which were all positive) and then signed up for their services. So when I first got the wrong paper and then had to wait 48 hours until I received a response from the customer service team…I was furious! Needless to say I ended up having to write the paper myself at the last minute. The only reason I’m not giving support a ‘1’ in my Customwritings.com review is because they were polite and came across as understanding.
The delivery was okay enough. It was delivered in a .zip file along with my initial instructions. It just felt passionless and devoid of human touch. I honestly felt like the writer didn’t even want to do my paper. I knew that my particular topic wasn’t the most interesting (another one of my reasons for having delegated it) but he could’ve at least pretended. I’ll mark this as subpar in my review.
What can I say? I’m disappointed in customwritings to say the least. Most of the reviews that I have read were positive. I ultimately didn’t get the product I wanted. Customer service was slow and unresponsive. The writer was unprofessional in how he handled his mistake. I honestly wish that I wasn’t in such a desperate situation at the time. Next time I’ll make sure to give myself more time before choosing an essay-writing company.